Fusionex wins Malaysia Airlines project for information collaboration

Fusionex awarded contract from Malaysia Airlines Berhad to provide a group-wide data management platform that will increase work efficiency and ease of communications within its group.

Kuala Lumpur – February 6, 2018 —

Fusionex, a multi-award-winning, leading software solutions provider specializing in Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Machine Learning, has been awarded a contract of significant value with Malaysia Airlines Berhad (“MAB”) to provide a group-wide data management platform that will increase work efficiency and ease of communications within its group.

MAB seeks to address the challenges encountered by its thousands of employees to work and communicate efficiently. With millions of travelers flying on MAB every month to almost 60 destinations, MAB requires a scalable platform to cope with the volume as well as complexity of data and information gathered, in MAB’s bid to better serve its customers and staff.

fusionex ceo

The platform will allow for collaboration within the company and also facilitates messaging and information sharing between employees. With all employees using the same platform, any communication, whether textual, imaging etc. would be accessible quickly and easily.

Apart from work purposes, the platform will allow employees to participate in leisure activities for an optimized work-life balance to be achieved. An enterprise social network feature will be deployed for employees to use as a social collaboration tool, in line with MAB’s objective to promote a strong and united corporate community.

Dato’ Seri Ivan Teh, Fusionex CEO, commented: “This initiative is applauded as it is targeted to bring Malaysia Airlines’ corporate performance to greater heights, as well as to foster closer communication among MAB employees. Coordinating thousands of employees with a huge amount of data across the globe is no small feat. This win showcases the vast potential for data management and data technology to empower a variety of sectors including aviation towards digital transformation, and we are delighted to be a part of this journey with Malaysia Airlines.”

About Fusionex
Fusionex is an established multi-award winning data technology provider specializing in Analytics, Big Data, Machine Learning and Artificial Intelligence (AI). Its offerings are focused on helping clients unlock the value and derive insights from data. Fusionex is the largest Big Data Analytics company and market leader in ASEAN, bringing state-of-the-art, innovative and breakthrough data-driven solutions to its stable of clientele (including Fortune 500, FTSE companies, large conglomerates as well as a wide array of small and medium enterprises (SMEs)) that spans across the United States, Europe as well as Asia Pacific.

Fusionex has recently entered into a strategic partnership with Alibaba Cloud to drive digital transformation across the region.

To read more about Fusionex, visit : http://epaper.mmail.com.my/2017/10/20/fusionex-ceo-is-technopreneur-of-excellence-at-national-ict-awards/

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Fusionex Rolls Out Major Platform for Korean Mega Resort

Fusionex, a multi award-winning, data technology provider specializing in Big Data Analytics (BDA), the Internet of Things (IoT), Artificial Intelligence, and Deep Learning, has successfully deployed a data-driven travel and hospitality platform to power up the operations of a new mega resort in Korea, in a multi-million dollar contract.

Spanning across more than 500 acres, the resort incorporates all types of destinations that guests would want, from theme parks to hotels, entertainment facilities, villas, condominiums, and more. The project includes rolling out a comprehensive digital platform to engage with guests, build brand loyalty, and provide elevated levels of convenience and enhanced customer experience.

Ivan Teh

Fusionex has introduced its BDA solution, Fusionex GIANT, which will consolidate billions of records, from traveler registration to hotel guest interactions and retail customer management. By harnessing this massive amount of data, the client would use GIANT to cleanse and manage disparate data to gain useful insights and information. The information would then be utilized to facilitate bookings, make product recommendations and provide better customer experience with a high degree of flexibility and personalization.

The Fusionex Big Data platform is also a natural bolt-on for the Fusionex Central Reservation System (CRS), which reaches customers on their terms through convenient online, kiosk, and mobile platforms. CRS will also support requests by travel agents, providing a wider avenue for travelers to find their way to the resort. The system will also provide seamless communication between floor staff and security.

Besides generating a greater number of visitors for the client, Fusionex will also be working on ways to increase the customers’ lifetime value. Via the Loyalty Management System (LMS), the client will be able to give out loyalty points and redeemable rewards. This turns the holiday paradigm into one of point accumulation or “gamification” that motivates customers through interaction, engagement and loyalty, which will encourage recurring visits.

The client will then be able to unearth hidden insights in its data with a near-real-time overview of the performances of its different hospitality arms, customer behavior and tendencies. They could even conduct a drill-up analysis that checks stats from specific rides, from zones to the entire theme park. Decision-makers will then be able to craft strategies based on Fusionex’s predictive analytics capabilities.

Ivan Teh, Fusionex Managing Director and Chief Executive Officer, commented: “We are excited to see the rollout of this world-class platform for this amazing and beautiful resort. We look forward to seeing our client leverage this data-driven digital platform in their quest to provide high quality customer experiences.” https://enterpriseasia.org/apea/malaysia/awards/my-2014/ivan-teh/

Fusionex Drives Digital Insurance Initiative For Major Insurance Player

Fusionex, a multi-award-winning, leading data technology provider specializing in Analytics, Big Data, Machine Learning, and Artificial Intelligence (AI), has commenced a digital insurance initiative for leading Takaful insurance company STMB. Takaful Malaysia’s online sales portal “Click for Cover” was launched at a grand ceremony and signalled the digital transformation of their business processes with Fusionex technology. The launch ceremony was officiated by Datuk Seri Johari Abdul Ghani, Finance Minister II, and marked the beginning of a seamless customer experience in purchasing and renewing insurance policies online via data-centric approach.

Leveraging Fusionex technology, Takaful’s digital insurance initiative is able to help customers process their applications, issue quotations, perform underwriting, send cover notes and e-documents via a customer-focussed and seamless online platform. The platform focuses on providing the best service to its customers, with the ability to understand each customer in a more personalized way. This is in line with Takaful’s strategy of reaching out to its prospects and customers anywhere, anytime and anyhow, while having the ability to introduce newer products and targeted features that their customers will find more useful and relevant to their specific needs.

The launch also witnessed the signing of a memorandum of agreement between Fusionex and Takaful, as well as signings between Takaful and Remark, a digital marketing company. Collaboration agreements for online distribution with Lembaga Tabung Haji (LTH) and Bank Islam (BIMB) were also signed to introduce online Takaful products to depositors of LTH and customers of BIMB.

Fusionex Group CEO Dato’ Seri Ivan Teh said, “Innovation needs to be at the core of businesses, as this differentiates the leaders versus the followers. Today, we are pleased to witness Takaful Malaysia making great strides in this direction. Fusionex is delighted to be a key partner in Takaful Malaysia’s exciting digital transformation journey, and we are confident that this initial success will lead to many more success stories with Takaful Malaysia.”

Takaful Malaysia Group CEO Dato’ Sri Mohamed Hassan Kamil said, “Today’s launch of our digital strategy plan signifies our commitment towards revolutionizing the way we will grow our business by digitally transforming our sales and operations. By embracing digital tools and technology to offer up differentiated product offerings and services, we will delight our customers with a better user experience, enhanced protection products and high quality service. Our customers will benefit from an integrated multi-channel experience and this is part of our ongoing efforts to stay ahead of the curve.”

Datuk Seri Johari Abdul Ghani, Finance Minister II stated, “Today’s launch of Takaful Malaysia’s digital strategy is very much in line with the overall digital strategy outlined by the Government in growing the digital economy.”

Ivan Teh

The “Click for Cover” portal, which is powered by Fusionex technology, provides a data-centric, easy-to-use interface for customers to access the company’s products online with e-payment facilities and real-time underwriting capabilities. “Click for Cover” has the first fully integrated medical underwriting engine online in Malaysia where rating decisions will be generated online. Currently, the portal offers Motor, Personal Accident (PA) and Medical products. More products such as Term Life, Critical Illness and Travel PA Takaful will be made available later this year.

Dato’ Sri Hassan Kamil said, “Our strategic partnership with Fusionex and Remark is in line with our business goals to make our digital strategy the key driver of our innovation efforts, thereby boosting our competitiveness and powering future growth.”

Dato’ Seri Ivan Teh commented, “In this data-driven age, embracing data technology is no longer a luxury, but rather a must if one wants to remain relevant and competitive. The ultimate goal of digital transformation is great user experience; hence it’s crucial that we work with our customers to focus on the consumer and the user journey, leveraging powerful technology. We believe that it is only through this lens and a user-centric approach will businesses be able to thrive and scale to greater heights.”

For other related news click here: https://www.prnewswire.com/news-releases/fusionex-managing-director-ivan-teh-wins-the-ey-technology-entrepreneur-award-300007003.html

Malaysian SMEs should join Alibaba’s Singles’ Day sale

Local small and medium enterprises (SMEs) are urged to get onboard China’s biggest e-commerce platform, Alibaba Group Holdings Ltd, and take advantage of the newly launched Digital Free Trade Zone (DFTZ) to expand their business horizon abroad.

fusionex ivan teh
Minister of Transport Datuk Seri Liow Tiong Lai said via Alibaba, local SMEs could also be part of the Singles’ Day sale and promotion that is held every Nov 11.
For example, the China-based company recorded US$25 billion (RM102.88 billion) in sales during the last Singles’ Day sale, joined by as many as 60,000 international brands and merchants.
“As such, our SMEs must quickly get onboard the Alibaba platform so that we also can participate in the Singles’ Day sale next year. I am confident that it will be another sales record,” he said after launching the Ninth Pikom Leadership Summit in Kuala Lumpur yesterday.
He said that Malaysia’s e-commerce operator, Lazada, also experienced explosive growth in Malaysia and across the region, racking up RM96 million in sales via 6.5 million items ordered during the one day sales event.

On the Singles’ Day sale, Shopee has generated an increase in search interest by 71.4%, following by 11street (66.7%), Hermo (50%) and Zalora (25%).
“Based on the search interest on Nov 11, the five most popular e-commerce (platforms) in Malaysia are Lazada, Shopee, 11street, Zalora and Hermo,” Liow said.
The DFTZ that was launched early this month by Prime Minister Datuk Seri Mohd Najib Razak together with Alibaba founder Jack Ma, is expected to provide 1,972 Malaysian SMEs the opportunity to sell their products online.
Liow added that the DFTZ will position Malaysia as the regional e-fulfilment hub for Asean consumers.
He said the existence of phase 1 of the DFTZ facility should be fully capitalised by local players to deliver their products to the Chinese market.
“Cainiao Network (Technology Co Ltd) and Malaysia Airports Holdings Bhd will set up a 24ha e-fulfilment hub in phase 2 of DTFZ, slated to be operational by 2020,” he said.
The ministry has also targeted to increase air cargo volume in Kuala Lumpur International Airport up to three million tonnes by 2050, compared to the current 726,000 tonnes.
Meanwhile, at the launch, Liow also witnessed a tripartite memorandum of understanding (MoU) between Pikom (National ICT Association of Malaysia), CyberSecurity Malaysia and Fusionex Corp Sdn Bhd to enhance information and communications technology and data security.
Fusionex Ivan Teh said the MoU would pave the way to accelerate the rate of big data analytics in Malaysia.
He said the MoU will see both parties working together to provide training in the area and encouraging the building of data skillsets within the workforce.
“It will be the push needed to create, educate and inspire a new generation of data professionals in line with the MDEC’s (Malaysia Digital Economy Corp) aim to have 20,000 data professionals by 2020,” he said. https://themalaysianreserve.com/2017/11/24/malaysian-smes-join-alibabas-singles-day-sale/

Fusionex Drives Digital Insurance Initiative For Major Insurance Player

KUALA LUMPUR, Malaysia–(BUSINESS WIRE)–Fusionex, a multi-award-winning, leading data technology provider specializing in Analytics, Big Data, Machine Learning, and Artificial Intelligence (AI), has commenced a digital insurance initiative for leading Takaful insurance company STMB. Takaful Malaysia’s online sales portal “Click for Cover” was launched at a grand ceremony and signalled the digital transformation of their business processes with Fusionex technology. The launch ceremony was officiated by Datuk Seri Johari Abdul Ghani, Finance Minister II, and marked the beginning of a seamless customer experience in purchasing and renewing insurance policies online via data-centric approach.
Leveraging Fusionex technology, Takaful’s digital insurance initiative is able to help customers process their applications, issue quotations, perform underwriting, send cover notes and e-documents via a customer-focussed and seamless online platform. The platform focuses on providing the best service to its customers, with the ability to understand each customer in a more personalized way. This is in line with Takaful’s strategy of reaching out to its prospects and customers anywhere, anytime and anyhow, while having the ability to introduce newer products and targeted features that their customers will find more useful and relevant to their specific needs.
The launch also witnessed the signing of a memorandum of agreement between Fusionex and Takaful, as well as signings between Takaful and Remark, a digital marketing company. Collaboration agreements for online distribution with Lembaga Tabung Haji (LTH) and Bank Islam (BIMB) were also signed to introduce online Takaful products to depositors of LTH and customers of BIMB.
Fusionex Group CEO Dato’ Seri Ivan Teh said, “Innovation needs to be at the core of businesses, as this differentiates the leaders versus the followers. Today, we are pleased to witness Takaful Malaysia making great strides in this direction. Fusionex is delighted to be a key partner in Takaful Malaysia’s exciting digital transformation journey, and we are confident that this initial success will lead to many more success stories with Takaful Malaysia.”

Fusionex
Takaful Malaysia Group CEO Dato’ Sri Mohamed Hassan Kamil said, “Today’s launch of our digital strategy plan signifies our commitment towards revolutionizing the way we will grow our business by digitally transforming our sales and operations. By embracing digital tools and technology to offer up differentiated product offerings and services, we will delight our customers with a better user experience, enhanced protection products and high quality service. Our customers will benefit from an integrated multi-channel experience and this is part of our ongoing efforts to stay ahead of the curve.”
Datuk Seri Johari Abdul Ghani, Finance Minister II stated, “Today’s launch of Takaful Malaysia’s digital strategy is very much in line with the overall digital strategy outlined by the Government in growing the digital economy.”

The “Click for Cover” portal, which is powered by Fusionex technology, provides a data-centric, easy-to-use interface for customers to access the company’s products online with e-payment facilities and real-time underwriting capabilities. “Click for Cover” has the first fully integrated medical underwriting engine online in Malaysia where rating decisions will be generated online. Currently, the portal offers Motor, Personal Accident (PA) and Medical products. More products such as Term Life, Critical Illness and Travel PA Takaful will be made available later this year.

Dato’ Sri Hassan Kamil said, “Our strategic partnership with Fusionex and Remark is in line with our business goals to make our digital strategy the key driver of our innovation efforts, thereby boosting our competitiveness and powering future growth.”
Dato’ Seri Ivan Teh commented, “In this data-driven age, embracing data technology is no longer a luxury, but rather a must if one wants to remain relevant and competitive. The ultimate goal of digital transformation is great user experience; hence it’s crucial that we work with our customers to focus on the consumer and the user journey, leveraging powerful technology. We believe that it is only through this lens and a user-centric approach will businesses be able to thrive and scale to greater heights.” https://www.foryoubiz.com